Will my order arrive by a specific date?
USPS delivery timelines vary based on your location and the delivery speed you choose at checkout. Generally First Class mail takes 3-5 business days and Priority Mail takes 2-3 business days. Those timeline are not guaranteed.
- Delivery timelines are goals, not guarantees, so we can't promise that your package will arrive on a certain date.
- We usually mail packages within a business day from the date you place your order, unless you ordered a custom item.
- We don't offer overnight shipping.
What are your shop hours?
We're open Monday-Friday, 9am-4pm Pacific Time. We respond to emails within a business day. We're closed on business holidays, including New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving (and the Friday after Thanksgiving), Christmas Eve, and Christmas Day.
We hope you love your items, but we do accept returns within 30 days of purchase. Items must be unopened. Return shipping is at the buyer's expense. Please write us at firstname.lastname@example.org to discuss the return.
How can I get a hold of you?
Please email us at email@example.com. We'll respond within a business day, Monday-Friday.